SAS Campaign Management Support & Administration

Job Description

1 Role -SAS Campaign Management Support & Administration

2 Required Technical Skill Set -SAS CI, SAS Management Console, SAS Data Integration, IBM Scheduler (LSF), SAS EG Usage, Red Hat Linux,

Oracle SQL/PL-SQL, SQL Developer/Dbeaver/Toad

3 Desired Experience Range -3 to 6 years

4 Location of Requirement - Hyderabad/Bangalore, India

Desired Competencies (Technical/Behavioral Competency)

Must-Have

SAS Admin or Developer or Support experience in Campaign Management for Telecom domain.
Working Knowledge of SAS Marketing Automation (MA), Real Time Decision Manager (RTDM), Complex Event Processing (CEP).
Hands-on experience with SAS CI Studio, SAS Management Console, SAS Data Integration Studio, SAS Environment Manager, IBM LSF Scheduler, SAS EG, SAS IDP.
Usage of SAS CI studio, SAS Management Console, SAS Data Integration studio, SAS Environment Manager, IBM LSF Scheduler, SAS EG.
Experience in SAS Users/Groups/Roles & Licenses Renewal.
Experience in installing SAS Hotfixes & upgrades.
Understanding SAS Programming and investigating issues through SAS Logs.
Hands-on Experience on Unix/Linux, Shell Scripting.
Experience of analyzing views and PL/SQL procedures
Flexibility to support Operations and Rotational shifts.
Perform CR deployments, moving Packages, STPs.
Experience in Incident and Problem Management.
Experience working on Vulnerabilities and Risks.

Good-to-Have

Responsibility of / Expectations from the Role

Individually manage SAS application platforms.
Up-keep the health of the platform via constant monitoring (manual as well as automated).
Take corrective actions on alerts sourced from monitoring systems
Perform RCA on issues encountered and strive for a permanent fix on the production platform.
Resolving Business requests for performance issues & queries.
Work closely with external systems to fix integration issues.
Apply work-around through ad hoc codes and sql queries in a time-bound manner to support business continuity.
Perform code deployments to the production environment.
Applying any product specific fixes/patches released from SAS on a needy basis.
Open Tickets with SAS Support in case of any product related issues and track it to closure in co-ordination with design team.
Work in close coordination with OS admin to update the environment with latest level patches and fixes.
Open RFCs (required as part of the change management process) for any changes to be performed in the production environment.