Customer Support Representative

Leading Client

  • Posted: 4 months ago
  • Openings: 10
  • Applicants: 0

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently.
  • Utilize problem-solving skills to troubleshoot issues and escalate complex problems when necessary.
  • Maintain accurate records of customer interactions using CRM software for tracking purposes.
  • Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

More Info

Full Time
o
Not Disclosed
English
Not Disclosed

Education

Any Graduate
Not Disclosed

Required Skills

Customer Support Inbound Customer care Troubleshooting chat support CRM Chat

Contact Details

Leading Client
+91 987654567
contact@leadclient.com
  • Experience2 years
  • Salary Above 10 LAKHS ANNUALLY
  • Location for Hiring Mumbai
  • Apply Now
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