Aluform Detailer/draftsman

Lodha

Posted: 5 months ago
Openings: 10
Applicants: 0

Job Description

Hostess acts as the first point of contact, responsible for delivering exceptional guest service by managing reservations, warmly welcoming patrons, and efficiently seating them to ensure a positive dining experience . They manage restaurant flow, coordinate with service staff, handle inquiries, and maintain a professional, welcoming atmosphere.

Key Responsibilities

Guest Reception: Greet guests immediately with a smile, manage the seating plan, and guide them to tables.
Reservation Management: Take bookings via phone, email, or in-person, and manage the booking system to optimize table turnover.
Service Coordination: Collaborate with managers and servers to manage restaurant flow, balance service sections, and handle high-volume periods.
Customer Experience: Address guest inquiries, resolve complaints, and ensure special requests (e.g., allergies, seating preferences) are addressed.
Station Preparation: Ensure menus are clean and current, and that the entrance area cleaning