Job Description

Overall Purpose of The Job:

You will be involved in Global technical project work and support the mergers and acquisition team; you will also be responsible for ongoing maintenance and support of the infrastructure environment on a BUA basis. The role may involve global travel to support and deploy group solutions.

Key Responsibilities and Tasks:

•    You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure services ensuring you, work within agreed SLA's within an ITIL environment.
•    You will be involved in a variety of Infrastructure projects spanning from day-to-day operational improvements to new service delivery solutions.
•    As part of the Groups plans for growth, we are undertaking several mergers and acquisitions; you will be an integral part of this process including design to deployment.
•    Work with a variety of senior stakeholders to represent the infrastructure function at Group level, contributing to overall IT strategy.
•    Providing 3rd / 4th line technical support across the IT Infrastructure environment including network and cloud technologies.
•    Provide full documentation for all projects and deployments where involved.

Essential:

•    Networking support with experience in Cisco and FortiGate essential.
•    In-depth experience across a range of infrastructure platforms; passionate about technology and eager to develop their skillset.
•    LAN switches, routers and firewall experience
•    Ability to diagnose and resolve network related issues
•    Azure networking experience essential 
•    Kubernetes experience in Azure essential and AWS and Google desirable
•    IP phone network experience mainly Teams routing via local SBC
•    Security experience in protecting networks is essential.
•    Solid Experience with supporting Server infrastructure both on premise and cloud based (multi hosted), Windows and Linux.
•    PowerShell / scripting skills are essential.
•    Experience supporting VM environments essential. 
•    Experience in design / deployment and support of network monitoring is essential.
•    Experience of working with a variety of senior stakeholders.

Desirable:

•    Network Design / Architecture experience would be desirable
•    Implementing automation around Network and infrastructure support is desirable.
•    HP 3Par administration and SAN technologies administration is desirable.
•    Mimecast or similar email perimeter protection experience is desirable.
•    Experience in deployment and support of both hosted and cloud based AI architecture

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