City Trainer

Tata Play Fiber
  • Posted On: 2026-09-10 19:33:19
  • Openings: 10
  • Applicants: 0
Job Description

Role & responsibilities

1. New Joiner Training (NJT) Delivery

Deliver the 3-day NJT (MonWed, ~15 hours) for at least 2 weeks each month pitch, product, grooming and objection handling, with full-day engagement.

Run assessments, sales-pitch certification and app/ID activation; record every session without fail.

Submit NJT reports to the Sales Team by the end of Day 3.

2. Field Training & DST Development

Start field days at the gate meeting (9–10 AM); deliver gate-meeting refreshers, product updates and engagement.

Conduct structured DST audits — pitch, grooming and product knowledge — using GAD / DST report data.

Support M0–M3 DSTs on-ground with lead-gen hand-holding (OJT checklist); log each activity with customer name, RMN & CSID, and hand over trained DSTs to the ASI with feedback.

3. Planning & Stakeholder Coordination

Align with ASIs 24–48 hours ahead of every field visit, NJT, Wednesday training and audit.

Share the weekly field-visit calendar (built around new joiners) and NJT invites with all stakeholders by Saturday 7 PM, and finalise the next week's plan.

4. Reporting & Documentation

Fill the Daily Attendance & Activities form the same day; share the Trainer Daily report before 7 PM.

Submit daily audit / NJT / refresher reports on time, plus the consolidated monthly NJT & M0–M3 coverage report.

Maintain city-wise WhatsApp Learning Groups — keep DST headcount current (remove exited, add new joiners).

5. Work Norms, Ownership & Conduct

Report physically to gate meetings, venues and field locations; mark attendance only via the GPS Map Camera app from the field/office (no check-in while travelling; WFH by prior email approval only).

Maintain formal grooming; join Sales Training calls on time with proper connectivity; own calendar, delivery and reporting without reminders — a capability partner, not a passive executor.






More Info
Full Time
o
Not Disclosed
English
Not Disclosed
Education
Any Graduate
Not Disclosed
Required Skills
Customer Service Training Sales training Product training Service Training Behavioural Training Soft skills training Leadership Training Training management

Contact Details
Tata Play Fiber
+91 987654567
appellateauthority@tataplayfiber.com
  • Experience2 years
  • Salary 3-6 LAKHS ANNUALLY
  • Location for Hiring Chennai
  • Apply Now
Latest Job

Similar Jobs

Receptionist cum Backoffice Co-ordinator
Primohunt Corporate Noida
  • Fresher
  • Mumbai
  • 19 Hours
Receptionist
Riyo Advertising
  • 1 years
  • Mumbai
  • 19 Hours
RECEPTIONIST
Global Advertising Media
  • 1 years
  • Mumbai
  • 19 Hours
Front&Travel Desk Executive
Shri Consultancy
  • 3 years
  • Mumbai
  • 19 Hours
Front Desk Executive
Shri Consultancy
  • 1 years
  • Mumbai
  • 19 Hours