Job Description

Reporting To: Owner

Job Summary

We are seeking an experienced and highly professional House Manager to oversee the complete operations of a luxury private residence. The ideal candidate will ensure seamless household management, exceptional service standards, staff supervision, and absolute discretion while maintaining the property to premium standards.

Key Responsibilities

Luxury Household Operations
Manage day-to-day operations of a high-end private residence.
Maintain exceptional standards of cleanliness, presentation, and upkeep.
Conduct daily and periodic inspections of the property.

Staff Supervision & Management
Supervise, train, and manage domestic staff including housekeeping, cooks, drivers, and security.
Prepare staff duty rosters and ensure discipline and professionalism.
Monitor staff performance and ensure adherence to service standards.

Vendor & Maintenance Management
Coordinate with vendors for maintenance, repairs, landscaping, pest control, and housekeeping supplies.
Ensure timely preventive maintenance of all household systems and assets.
Negotiate service costs and monitor quality of work.

Inventory, Budget & Procurement
Manage household inventory, supplies, and luxury consumables.
Monitor monthly household expenses within approved budgets.
Maintain records of expenses, bills, and vendor payments.

Guest, Event & Schedule Coordination
Prepare the residence for guests, family visits, and special occasions.
Coordinate small events and ensure premium hospitality standards.
Manage household schedules and special instructions from principals.

Security & Confidentiality
Ensure safety, privacy, and security of the residence and family members.
Maintain strict confidentiality at all times.
Implement and follow household protocols and emergency procedures.

Required Skills & Qualifications
Minimum 5 +years of experience as a House Manager, Estate Manager, or in luxury hospitality.
Strong leadership, staff-handling, and organizational skills.
Excellent communication and problem-solving abilities.
High level of discretion, integrity, and professionalism.
Ability to handle pressure and manage multiple priorities.

Preferred Background
Hotel Management or Hospitality background preferred.
Experience handling luxury villas or high-net-worth residences is an advantage.

Working Hours
Flexible; weekends or extended hours as required based on household needs.

More Info

Education