Job Description

Candidate expectation Responsibilities:

• Overall 21+ years and 14- 16 years of extensive leadership experience across different geographies (US UK) and sub-domains especially P C
• Experience in P C Insurance Operations Commercial lines / Sales/ Solutions / Coe
• Must have thorough understanding of Property and Casualty Insurance operations across the value chain / product life cycle covering
• Underwriting, Policy Servicing and Claims Creative approach to problem solving with the ability to focus on details while maintaining the big picture view
• Ability to develop new strategies, objectives and initiatives for running successful operations, experience of developing procedures, service standards for business excellence
• Preferably external certification in PC Insurance (CPCU or CII certification) Lead change management and value creation initiatives, ensuring clients success and enhanced customer experience
• Overall responsibility for Service Delivery of a portfolio of PC Insurance customers cutting across multiple geographies
• Meet and exceed customer expectations on Service Delivery including Service Levels, Quality, Process efficiencies and saves and any other Contractual requirement across the spectrum Lead a large team
• Strongly establish domain footprint (Insurance in general and PC in particular ) across geographies and developing it further by winning new logos Drive Growth and Support Sales Enablement
• Participate in bids and defence, and play active role in new logo acquisition
• Domain Enrichment Develop the PC Domain by leveraging the Learning modules, leveraging technology and external enablers to improve domain quotient of the team Lead the Insurance Delivery Practice and Centre of Excellence (COE), for Insurance Vertical , provide forward outlook of the industry and how the team can be equipped to handle future demands
• To provide Thought Leadership, create strategic business proposals leveraging industry experience, trends and domain knowledge to provide differentiated solutions to existing and new clients
• To aptly understand the IT/technology, market trends, new-age technology within P C Insurance landscape and effectively apply the same in creating customized proposals and solutions
• To closely liaise with multiple functions/stakeholders and create Go-to Market strategy To grow the Business in Insurance and develop offerings with respect to PC Insurance Groom next level leadership to take on higher level responsibilities To contribute in the overall revenue target for Insurance through demand creation and fulfilment Flexible with night shifts

Contact Person: Devikala

Email: devikala@gojobs.biz

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