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Acme Services

Monitor key trading tasks such as stock management, fragmentation, and product returns.
Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience.
Manage new product uploads, category builds, product detail maintenance, and promotional activities.
Liaise with various teams for regular and ad-hoc CMS tasks and initiatives.
Be highly involved in UAT site testing for development projects and the regular site walks to ensure 100% accuracy at all times.
Collaborate with the e-Commerce team for onsite optimizations such as product recommendations, upselling/cross-selling opportunities, and search improvements.
Assisting with the day-to-day coordination of e-Commerce marketplace activities, e.g. product uploads, reporting, organizing stock transfers.
Reporting on e-Commerce trade performance including KPIs, providing data-driven insight, and conducting deep dives were needed to better understand shopping behaviors and trends.