Job Description

Teleperformance Global services is looking for Manager Quality - International to join our dynamic team and embark on a rewarding career journey

• Develop and implement quality control processes and procedures
• Conduct audits of production processes and facilities to ensure compliance with regulations and quality standards
• Develop and maintain documentation related to quality control activities
• Investigate and resolve quality issues, working closely with production, engineering, and other departments
• Develop and maintain product or service specifications, quality plans, and procedures
• Monitor and analyze quality data to identify trends and opportunities for improvement
• Train employees on quality control processes and procedures
• Collaborate with suppliers and customers to ensure quality requirements are met
• Manage and report on quality control metrics
• Ensure compliance with all regulatory requirements and standards
• Knowledge of quality control principles, practices, and procedures
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

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• We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
• Utilize advanced support technologies and processes engineered to achieve outstanding results.
• We cultivate lasting client relationships and make positive contributions to our local communities.

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